ACADMATES PH

Privacy Policy

Privacy notice updated 23 October 2026 · This page applies to the website at acadmatesph.com.

This notice explains what information the AcadMates PH grading website uses, why it is processed, how it may be shared, and how to ask about or exercise privacy rights. It applies to users of the website and to learner records entered by its teachers.

1. Operator and privacy contact

AcadMates PH is operated by Noviemar Ursal in a personal capacity. For questions about privacy, access, correction, or deletion, email freelanceursal@gmail.com.

AcadMates provides a service for teachers. Responsibility for particular learner records depends on the school, teacher, and service arrangements and the purpose of processing. A teacher's purchase or use of AcadMates does not by itself establish permission to process student information.

2. Information processed

Account and access information: registered Gmail address, username, selected Key Stage, trial and license entitlements, account/session identifiers, recovery verification information, and relevant account support or payment-verification details where provided.

Educational information entered by teachers: school and class details; learner names and identifiers; dates and other student details entered into forms; assessments, attendance, grades, records, and uploaded files. Only information entered or selected for an available feature is meant to be processed by that feature.

Technical information: browser and device details, IP-related connection information, request times, diagnostic information, and website usage information generated through service delivery or analytics.

3. Purposes and authority

Information is used to register or recover accounts, provide free trials and purchased access, manage teacher workspaces, compute grades, prepare reports and forms, synchronize authorized records, provide customer support, maintain security, and provide teacher-requested sharing, QR attendance, Student Portal, scanning, and export features when available.

Account information is processed as necessary to provide and secure the requested service and to meet applicable obligations. The lawful basis and school/teacher authority for processing individual learner records must be established for the relevant school activity; consent is not assumed to be the only lawful basis. Teachers should upload only the records they are authorized to use and only what the school task requires.

4. How your information is handled

Your browser or device keeps working copies of your records, including information used by available offline features. When you use account access, cloud transfer, report generation, scanning, help or sharing features, the information needed for that feature may also be processed by AcadMates and its service providers.

We use providers for website hosting, account verification, cloud storage, email delivery, document processing, help features and website usage analytics. These providers may process information outside the Philippines. The full details of processing locations and related arrangements are still being reviewed; contact us if you need information about a particular use of your records.

Information you choose to share through linked classes, shared links or a student portal may be available to the people who have access to that feature. Externally supplied fonts and website analytics may also receive connection or usage information when you visit. Keep private links and downloaded files secure.

Clearing your browser does not delete your cloud records. Downloaded or shared files may also remain on other devices or with their recipients.

5. Website storage and usage information

We use essential browser storage and service records to keep you signed in, remember your workspace and operate the features you request. Website usage analytics help us understand how the service is used and identify problems. These services may receive connection and usage information when you visit.

6. How long your information is kept

We aim to keep account and school records only for as long as they are needed to provide the service, handle support requests, meet legal obligations, or address security issues and disputes. Some backup, payment-support and service records may remain after you stop using the service or close your account.

We have not yet confirmed a fixed deletion timetable for every type of record or backup. You can contact us to ask what can be removed and what may need to be kept. A free trial ends after 72 hours, but that does not mean all trial information is automatically deleted at that time.

7. Closing your account and requesting deletion

Open Data & privacy to see the options available for your account. You can complete closure on that page using a verification code sent to your registered email and the permanent-action confirmation. You do not need to send a separate email request. It permanently ends account access and linked licence access, including paid access. The service removes the records it can verify belong to your account and identifies any remaining cleanup.

Closing an account is not a guarantee that every historical copy has been erased. Older reports, shared files, backups, records kept for legal or security reasons, and copies held on other devices or by other people may remain. Your result may say Account closed — legacy cleanup pending, meaning that some older records still need review or removal. We do not remove records unless we can verify that they belong to your account.

If closure or deletion cannot finish, we will show that it is incomplete rather than tell you it succeeded. Contact freelanceursal@gmail.com for help, access, correction or deletion requests. Do not email passwords, full licence keys, verification codes or learner files.

8. Your privacy rights and requests

Subject to Philippine law and the circumstances of the request, individuals have rights including being informed, access, correction, objection, erasure or blocking, portability, and filing a complaint with the National Privacy Commission. For learner records, the school or authorized representative may also need to participate in handling a request.

Contact the privacy email above to request information or describe the correction or deletion sought. We may need appropriate verification before providing or changing personal records. Do not email passwords, full license keys, verification codes, or unnecessary learner files.

9. Protecting your information and notice updates

AcadMates uses account verification and access controls to help protect your records. No online service can guarantee complete security. Use a secure device, keep your sign-in details private, and share learner records only with people who are authorized to receive them.

We will update this notice when important information about how we handle your data changes. The date at the top shows when this notice was last revised.